Path one
Do nothing.
You keep doing the office at the kitchen table on Tuesday nights. Quotes go quiet because nobody follows up, invoices go out late, and you stay the office.
What it costs you: every quote that went quiet this year.
Office staff for shops too small to hire office staff. Southeastern Connecticut.
The office work gets done. Nobody at your shop has to do it.
We work out where AI fits in your business and where it doesn't, then we put it to work. Kai, your new team member, writes your quotes, follow-ups and invoices every day, and you approve them from your phone. We keep Kai running and build the next piece as you grow.
Five minutes on your phone, then one visit. Dave reads what Kai heard and sends you a one-page First look. If this isn't for you, we'll say so.
Run the shop yourself? Keep reading. Have an office and an IT provider? See the AI officer plan.
Not software you run. An office you hire, and never have to manage.
Sound familiar
You already hire for what you can't do yourself.
You have a bookkeeper for the books and an agent for the insurance. Nobody gets hired for the quotes, the invoices and the follow-ups, so that work waits for you at the kitchen table on Tuesday night.
“I sent the quote. Then I got busy.”
Most people decide days after the estimate. If nobody follows up, the job goes to whoever did.
“The invoice went out two weeks after the job.”
Which means it gets paid a month after that, if you remember to chase it.
“I know I should do something with AI.”
You've seen it. You don't have an evening to figure out which part of it is real for a shop like yours.
“I can’t hire someone for ten hours a week of paperwork.”
Nobody good wants that job, and you'd still have to manage them.
Stays with you
The craft, the customer, the call.
- The work itself
- Who you take on and what you charge
- Every yes or no before anything goes out
Comes off your plate
The office work, drafted and waiting for you.
- Quotes written up the day of the visit
- Invoices out when the job's done
- Reminders on the ones who haven't paid
- Follow-ups on quotes that went quiet
- A note to customers you haven't heard from
- Your week laid out, with the permits it needs
Why not do it yourself
You could figure out AI on your own. Here's what that costs.
There are three ways this goes for a shop your size, and only one of them doesn't cost you your evenings.
Path two
Do it yourself.
You try ChatGPT on your phone and a free trial of something. Your customers' information ends up in a personal account, nothing waits for your OK, and six months of evenings later you're the IT department too.
What it costs you: your time, and then doing it over the right way.
Path three
Hire the people who've done it.
We look at how your office work actually gets done, tell you where AI fits and where it doesn't, set it up next to you, and keep it pointed at the right things. When you hire a second crew, we build the next piece.
What it costs you: one monthly rate, like your bookkeeper.
You don't need to understand AI. That's what you're hiring us for.
KAIWorks is Dave and Kai. Dave has spent thirty years putting technology to work in businesses and ran a small business of his own in Mystic, where he did the office at night like you do. Kai is the team member who does the work every day.
You get people who know how to put AI to work in a shop like yours, and you never have to manage them.
What a month looks like
You see what you paid for, in numbers you can check.
Every customer gets this at the end of each month. What we forecast in your assessment sits next to what actually got done.
Sample for Eastern Point Electric, our demo shop, not a real client. Your free assessment produces the forecast column for your shop. The first real report from a founding customer replaces this one.
Won after a follow-up
3
$7,200 · forecast 1 · $2,400
Hours back in your week
14+5
forecast 9
Invoices out the same day
12 of 12
forecast: within 1 day
Sent without approval
0
everything was approved by you first
What your office got done in October
| Done | Forecast | Actual |
|---|---|---|
| Quotes drafted from your voice notes | 20 | 23+3 |
| Quote follow-ups sent | 36 | 41+5 |
| Jobs won after a follow-up · worth | 1 · $2,400 | 3+2 · $7,200 |
| Invoices out · days after the job | 12 · 1 day | 12 · same day |
| Payment reminders sent · paid within 7 days | 8 · 4 | 9 · 6+2 |
| Quiet customers nudged · jobs booked | 6 · 0 | 6 · 1+1 |
| Working sessions with us | 2 | 2 |
| Hours back in your week | 9 | 14+5 |
You stay in control.
Nothing we set up reaches a customer until a person at your business says so.
1
Kai drafts it
The invoice, the reply or the reminder, written from your voice note or from what's already in the system.
2
You read it
Tap approve, or say “not that.” It takes thirty seconds on your phone, whenever it suits you.
3
Only that reaches the customer
Kai works only from the prices and numbers you gave it, no customer hears a word without your say-so, and there is a record of everything that went out.
Kai
Voice note, Tuesday 6:12 pm
Draft invoice
Panel upgrade, 14 Elm St$3,150
Labor, 9 hrs$1,350
200A panel + breakers$1,640
Permit, Town of Groton$160
Drafted from your voice note, Tuesday 6:12 pm
Sent to the customer
Not that
Also waiting
Quote follow-up, RiveraDay 5
Reminder, unpaid #104230 days
Nothing leaves without your approval.
What approving looks like on your phone. Tap it to watch again.
What it costs
You hire a bookkeeper for the books. Hire KAIWorks for the office.
One monthly rate for your business. Not per person, not per login. Kai does the office work every day. We manage Kai, so you don't have to. You get both or neither.
Starter
The office, part time.
A first step for a one to three person shop. The four things that pile up, drafted for your approval.
Standard$300/mo
Member
$250/mo
Member rate for Greater Mystic and Eastern CT Chamber members. Show your membership at signup.
- Quotes, invoices, reminders and follow-ups drafted for your approval
- Set up on a call, on your customers and your prices
- A quarterly check-in with us
- Help by email
Getting Kai set up$500
Foundation
Most owner-run shopsThe office.
For a solo or small shop that wants it set up at your shop, on your customers and jobs.
Standard$450/mo
Founding
$300/mo
Founding rate kept for as long as you stay.
- Everything in Starter
- Set up at your shop, on your customers and jobs, in two weeks
- A quarterly working session with us, and text and email in between
- We answer by the next business day
Getting Kai set up$1,000Included with a prepaid year
Growth
The office, the estimator, the dispatcher.
For crews of four to fifteen, or a shop moving into wholesale.
Standard$1,200/mo
Founding
$800/mo
Founding rate kept for as long as you stay.
- Everything in Foundation
- Scope a job by voice from the truck, written up with materials and permits
- Your week scheduled around the crew
- Two sessions a month, and one new workflow built each quarter
- We answer the same business day
Getting Kai set up$5,000Can be covered by a seCTerRise grant
What the rate buys
The staffKai, the team member who does the office work every day.
The managerDave, who sets Kai up on your shop and keeps it pointed at the right things.
The rateLess than ten hours a week of office help, and it comes managed. Setup is the hire and the training.
What one job pays for
A quote that went quiet is a $2,400 job. One chased quote covers five months of Foundation.
Average job for a small electrical shop in New London County. Your number goes in your assessment.
In writing
1You see the plan before you pay. The assessment is free and says where AI doesn't fit.
2Nothing reaches a customer without your approval. Ever.
3Your plan and your data are yours. Whoever carries it out.
4Month to month after setup. Thirty days' notice. Move up any time.
Founding customers: sign by Dec 31, 2026 and keep the founding rate for as long as you stay. Chamber members: the member rate applies on Starter with proof of membership in the Greater Mystic or Eastern CT Chamber. Grants: seCTerRise and similar can cover setup. We help with the application and take no cut.
Growing businesses
Have an office and an IT provider? Then nobody at your company owns AI yet.
Your IT provider keeps the systems running. Nobody decides which AI tools to buy, what your staff may put into them, or whether any of it pays off. That's a part-time job, and it's ours.
See the AI officer planIn your company, who owns it
Staff using personal ChatGPT accounts with customer informationNobody
What employees put into AI toolsNobody
Every vendor now pitching an AI featureNobody
Whether any of it pays offNobody
With KAIWorksYour AI officer
How we start
Three steps, and the first one is free.
Assess · free
Five minutes, then one visit.
Kai asks you a few questions on your phone, about five minutes. Then we come by and follow one real job from the first call to getting paid. You get a written plan: where AI fits, where it doesn't, and what it's worth to you in dollars.
Build · two to four weeks
Set up on your customers and jobs.
Kai learns your prices, your customers and how you write, and you approve the first drafts with us sitting next to you. The plan is yours to keep.
Partner · monthly
Kai works every day, and we keep it pointed at the right things.
You approve what goes out, and we sit down with you as often as your plan includes. Every month you see the forecast next to what actually happened, and when you add a crew or take on new work, we build what that needs.
Who you're hiring
I'm Dave Brannan, and I founded KAIWorks
KAI works for you.
I've spent thirty years putting technology to work inside large organizations, from choosing the systems to running the implementations and answering for the results. I served on Navy submarines, and I've run a small business of my own in Mystic, so I know what the office looks like at night. I live in Southeastern Connecticut. Let me help you figure out where AI fits in your business, and where it doesn't.
Five minutes on your phone, then one visit. I read what Kai heard and send you a one-page First look. If this isn't for you, I'll say so.